Privacy Policy

Who we are

Effective Builders & Decorators Ltd, a building, renovation and decorating company operating across North London, Hertfordshire & surrounding areas. Registered address: 10 Deerswood Avenue, Hatfield, United Kingdom. Companies House number: 13468772.

What we collect

• Your name, phone number and email address.
• The postcode or location of the property the work relates to.
• The project type and any details you choose to tell us about the work.

We do not ask for payment card details through this website and we do not collect special category data.

Why we use it

Solely to respond to your enquiry, arrange a site visit, prepare a quotation and deliver work you instruct us to carry out. Our lawful basis is legitimate interests (responding to an enquiry you initiated) and, once work is agreed, performance of a contract.

How long we keep it

Enquiries that do not become projects are deleted within 24 months. Records relating to completed work are kept for six years to meet legal, warranty, insurance and tax obligations.

Who we share it with

We never sell your data and we do not share it for marketing. We share it only with trusted service providers who help us run the business — for example our website hosting and enquiry-storage provider, and, where relevant to your project, specialist subcontractors or suppliers. All are required to protect your information.

Your rights

You have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to how we use it, and to withdraw consent where it applies. Contact us through the contact form and we will respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We keep cookie use to a minimum. See our Cookie Notice for details.

Contact

Questions about this policy can be sent through our contact form.